Customer support

We focus on customer experience.

We understand how important your data is to your business; our data centre teams, engineers, technicians, operations managers, and customer Service specialists offer onsite technical and logistical support, 24 hours a day and 7 days a week, all year round.

Hands & Eyes

We provide technical support through our highly experienced Customer Service Engineering team. Based on site 24 hours a day, 7 days a week, our engineers are always at hand and ready to provide a wide range of services, support and guidance to our customers.

Our support service is tailored to your specific requirements, including installing cabinets, connecting equipment, and hands-on assistance.

Delivery & Equipment Storage

We offer physical storage space for your spares and equipment. Arrange for deliveries and pickups, grant temporary access and manage permissions for your personnel.

We're here to help.

We offer outstanding customer service, and deliver exceptional data centre performance.

Contact PAIX team

Ready to connect?

Adopt world class data centre solutions and interconnection services that adapt to the ever-growing, ever-changing requirements of your business.
Talk to our experts

Emmanuel Makina

Sales Manager, Kenya

Dormenyo Pappoe

Sales Administrator, Ghana